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Customer Experience Software


360 market research survey software for real-time data collection and insights powered by robust analytics such as Conjoint, TURF, GAP, Trend, and Text.

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Conduct Market Research Surveys & Analytics

Create Surveys Faster

QuestionPro market research survey software enables you to create end to end surveys in just minutes using the highly intelligent predictive survey options and drag & drop question types. This survey platform enables collection of market data by choosing from over 80 ready-made standard as well as advanced question-types and 300+ sample survey templates.

Collect Real-time Survey Data

Collect real-time market research survey data from a variety of automated survey distribution options such as email, website embed, SMS, Mobile App, Communities, QR Code and more, using the market research survey software.

Analyze Survey Results

QuestionPro's survey tool offers a unified platform along with easy to use dashboards to conduct advanced analysis such as Conjoint, TURF, GAP, Trend, and many more. Easily interpret data using real-time survey analysis reports in visual infographic format and also have the ability to export the reports to Excel, SPSS, txt, Dropbox and Google Drive.

Test the QuestionPro Online Survey experience


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Market Research Survey Software Features

300+ Free Survey Templates

Reduce the time spent to create a survey from scratch in our business survey software by choosing from a variety of free online survey templates in our library. These survey templates are specially created by domain experts and are continuously updated to meet the changing market trends and to suit your exclusive survey needs.

Smart Survey Logic and Branching

Leverage from our wide range of easy to understand drag and drop smart online logic, such as survey branching, skip logic, text piping, survey looping, and randomization without spending too much time to learn complex software or how to use them.

Single Sign-On (SSO)

QuestionPro market research survey software provides multiple user accounts and measures real-time data across the globe. Utilize cookie based single sign-on feature that allows enterprises to use a single username and password thus eliminating the hassles of managing multiple passwords.

Advanced Analytics & Reports

We offer a complete suite of reporting and analysis tools that can get you quick insights from your survey data, such as segmentation, cross tabulation, Conjoint, and text analysis. Furthermore, the software also allows you to convert your market survey reports into visual infographics and export them in Excel, SPSS, txt, Dropbox, and Google Drive.

Enterprise-ready Survey Solution

Utilize our enhanced enterprise-grade servers for best survey delivery and data collection with the added functionality of advanced javascript, survey comparisons, and importing surveys along with role-based access that can be shared across the organization. The software also ensures all data that is stored, hosted or uploaded is HIPPA/FedRAMP compliant.

FTP Schedulers

Leverage QuestionPro’s automated scheduler to distribute repeat market surveys and hence avoid wastage of resources and manual effort required to schedule each time. Just import your audience database and send the surveys over and over again at a click of a button.

Mobile-ready Survey Platform

Conduct survey data collection and analysis everywhere you go and at any time using our specially designed mobile app. Utilize the app for online and offline market surveys, which are compatible with all smartphone devices and available over Android as well as iOS platforms.

24*7 Global Support

QuestionPro takes customer service for the customer survey software very seriously and assures you that our support representative will always be here for all your queries. We provide live customer support 24*7, 365 days a year globally and you can reach us anytime through online chat, email or even phone.

Software Data Security & Control

We take survey data security very seriously and it is our highest priority for QuestionPro's market research survey software. QuestionPro is SSAE 16 (SOC 2) compliant, EU and Swiss SafeHarbor certified and fully GDPR compliant. SSO is available and SSL for survey and data is standard. Enable/disable survey data collection, create password protected market surveys, authenticate respondents via social media, keep survey timers, prevent multiple submission with Anti-Ballot box stuffing, and many more features are offered by the survey software to keep your data secure and to provide complete control.

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Software Integration

We offer seamless integration and synchronization of market survey data with your existing CRM tools such as Salesforce, Microsoft Dynamics, Tableau, Caspio, Google Sheets, Hubspot and many more using a host of powerful software integrations. These integrations utilize webhooks and APIs for perfectly consistent and coherent back-end data integration.

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Custom Solutions & Professional Services

Access from over 22 million+ samples across 32 countries and 300+ profile data points to get a niche and focused panelists to suit your exclusive market research needs. Survey development, custom development, customized branding and templates, translations, logic scripting, data drill on reports, data imports, report scheduler, email delivered reports and custom training are some of the professional services offered by QuestionPro to enhance effective measurement of your market research survey data.

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Powerful Analytics & Dashboards

Collect valuable insights through real-time market survey data and powerful analytical reports and instantly identify areas that need attention to meet the market demand. Interpret the reports accurately using easy to understand infographic reports and analyze data with participant statistics, frequency calculations, country-wise mapping, cross tabulation and many more. Furthermore, the market reserach survey software enables you with advanced analytical reports in the form of correlation, conjoint/maxdiff, and heatmap analysis as well as allows you to export them to multiple formats such as MS excel reports, raw data, and SPSS in just minutes.

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