Knowledge Management Survey Template

Thorough evaluation of company support of dealers.

You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

How confident are you that (company) will gain additional market share in the (product) industry in the coming year?
Very confident
Somewhat confident
Not sure
Somewhat doubtful
Very doubtful
What is the range of your dealership's sales volume of (company) products last year?
$250,000 - $499,000
$500,000 - $999,000
$1,000,000 - $2,999,000
$3,000,000 - $4,999,000
$5,000,000 - $9,999,000
$10,000,000 - $19,999,000
$20,000,000 or more
How long have you been a (company) dealer?
1-5 years
5-7 years
How much of your profit is derived from (company) products?
24% or less
25% - 49%
50% - 74%
75% or more
Which of the following (company) product lines do you fully support?
Line 1
Line 2
Line 3
Line 4
Compared to (market leader), how does (your product) offer advantages in profitability?
Strong advantage
Slight advantage
About the same
Slight disadvantage
Strong disadvantage
Compared to (market leader), how does (your product) offer advantages in service and supplies business?
Strong advantage
Slight advantage
About the same
Slight disadvantage
Strong disadvantage
Which product line do you see as offering a stronger competitive position to (company) dealers?
Competitor 1
Competitor 2
Competitor 3
Competitor 4
How was the impact on your business from the actions taken by (company) senior sales and marketing management?
Very positive impact
Positive impact
Somewhat positive impact
Not sure
Somewhat negative impact
Negative impact
Very negative impact
Describe the actions that lead to the greatest impact on your business, and why:
How much influence you have in overseeing (company) senior management?
A lot of influence
Some influence
Very little influence
No influence
On average, which of the following best describes (company) management's timeliness in response to your requests and inquiries?
Very timely
Somewhat timely
Somewhat slow
Very slow
Which of the following administrative areas has the greatest opportunity for improvement?
Order processing
Inventory tracking
Billing and credits
In comparison to your investment support level in the (company) business this year, what are your investment support plans for the next year?
Greatly increase support
Increase support
Maintain same level of support
Decrease support
Greatly decrease support
Please tell us why you answered the way you did about your investment support plans for your (company) business for next year:
What suggestions do you have for (company) senior management that could help to improve the success of your (company) business next year?
Thank you for taking the time to complete this survey.

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