Product Purchase Process Survey Template

Product Purchase Process Survey Template by QuestionPro is a sample of questions regarding customer purchase information, decision process, and customer profile. This questionnaire example evaluates the reason for making the purchase or qualities of the product that the customers like. For example, questions about preferred product model can be asked and analyzed to make improvements in the other models as well.



   
 
I purchased this model in:
 
   
 
I purchased this model at the following store:
 
Radio/TV
 
General Merchandise
 
Catalog
 
Appliance
 
Discount
 
Car dealer
 
Other
 
 
   
 
I learned about this model from:
 
Newspapers
 
Newspaper supplement
 
Magazines
 
Direct Mail
 
Television
 
Radio
 
Catalog
 
A friend
 
Retailer
 
Store display
 
Other
 
 
   
 
I decided to buy this model:
 
Before coming to the store
 
In the store
 
   

I decided to buy this model because of:
 
Sound quality
 
Ease of operation
 
Ease of installation
 
[COMPANY] Brand
 
Styling/Appearance
 
Recommendations of friends
 
Recommendations of dealer
 
Previous experience with [COMPANY]
 
Price
 
Other
 

 
   
 
I like the following features:
 
Feature 1
 
Feature 2
 
Feature 3
 
Feature 4
 
Feature 5
 
Feature 6
 
Other
 
 
   
 
I purchased this model:
 
As first set
 
As replacement set
 
As additional set
 
Other
 
 
   
 
If this purchase was not your first set, the previous one was used for:
 
1 year
 
2 years
 
3 years
 
4 years
 
5 years
 
Other
 
 
   
 
Before I purchased this, I compared it with:
 
Brand 1
 
Brand 2
 
Brand 3
 
Brand 4
 
Brand 5
 
Brand 6
 
   
 
My family income is:
 
under $25,000
 
$25,000 - $40,000
 
$40,000 - $60,000
 
$60,000 - $80,000
 
$80,000 - $100,000
 
$100,000 and over
 
   
 
Sex
 
Male
 
Female
 
   
 
Marital Status
 
Married
 
Single
 
Other
 
   
 
Age
 
   
 
Occupation
 
   
 
Name:
   
Address
   
 
   
City
   
State, ZipCode
   
Email Address
   
 

Hardware / Software Surveys

Hardware Product Evaluation Survey Template

19 questions

Hardware Product Evaluation Survey Template is used to evaluate the importance of various attributes for a hardware product. A questionnaire creator intending to understand the factors that contributes towards the success of a product, can edit this sample and include questions and examples pertaining to his/her hardware product type.

Hardware / Software Surveys

Software Evaluation Survey Template

14 questions

Software Product Evaluation Survey Template is used to evaluate the importance of various attributes for a software product. A questionnaire creator intending to understand the factors that contribute towards the success of a product, can edit this sample and include questions and examples pertaining to his/her software product type.

Hardware / Software Surveys

Pre-Installation Survey Template

20 questions

Pre-installation Survey Template for hardware/network/router types of product has a collection of 20 questions which are used to get feedback from customers about the pre-installation options. Survey creators can edit this questionnaire example according to the applicability and purpose. This sample is modified to gain information about factors such as the scope of improving the pre-installation services and pre-installation service that have the highest customer satisfaction levels.