Online Store Survey Template

Online Store Survey Template offers questions about the retail website, product and customer satisfaction. This sample can be edited to include more questions which help in gaining insights about how to make the online store better and equipped with products which customers would love to purchase. This can be done by editing the QuestionPro sample questionnaire and improving the quality of the online store.



   
 
Thank you for visiting our on-line store. Our goal is to provide you with exactly the products and service that you are expecting. Please take a minute to tell us how well we meet your needs.
 
   
 
How often do you visit our site?


 
EVERY DAY
 
SEVERAL TIMES A WEEK
 
SEVERAL TIMES A MONTH
 
ABOUT ONCE A MONTH
 
LESS THAN ONCE A MONTH
 
THIS IS MY FIRST VISIT HERE
 
   
 
How did you get to our site?
 
I KNEW THE SITE NAME
 
SEARCH ENGINE
 
GUESSED THE ADDRESS
 
SAW ON TV, HEARD ON RADIO
 
NEWSPAPER OR MAGAZINE AD
 
FRIEND TOLD ME
 
INTERNET AD
 
LINK FROM ANOTHER PAGE
 
   
 
How often do you use the web to find product information?
 
EVERYDAY
 
SEVERAL TIMES A WEEK
 
ABOUT ONCE A WEEK
 
SEVERAL TIMES A MONTH
 
   
 
Did you find what you were looking for on our site?







 
YES, I FOUND EXACTLY WHAT I WAS LOOKING FOR
 
YES, BUT NOT THE BRAND/SIZE/COLOR/ ETC.
 
I FOUND A RELATED PRODUCT BUT NOT WHAT I WANTED
 
NO, I DIDN'T FIND WHAT I WAS LOOKING FOR
 
   
 
IF you did not find exactly what you wanted, please explain what you were looking for.
   
 
   
 
Do you have one or two specific suggestions about how we should add to or improve the site?
   
 
   
 
You are one of our valued customers, please complete the following information.
 
   
 
Name
   
 
   
 
Address
   
 
   
 
City State Zip
   
 
   
 
Phone
   
 
   
 
E-mail
   
 
   
 
I am interested in recieving information about special sale prices, products and offers.
 
 
YES
 
NO
 
   
 
THANK YOU FOR YOUR TIME.
 

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