Website Evaluation Survey Template offers questions about website such as placement of menu, userfriendliness of the download option etc. which help to determine customer usage patterns and overall site desirability. This sample can be customized according to the niche of the website and that target audience. For example, a startup will have slightly modified questions in the questionnaire for website evaluation in comparison to a multi-national organization. This is the main reason to edit every survey template according to the requirement to gain the best results.
Evaluation of Potential for E-commerce Services Survey Template has questions and examples regarding non-internet services and which services would be used if available online. This questionnaire sample can be customized according to applicability.
Web Building Activities Survey Template consists of questions the provide insights about corporate demographics, web building expenditures and activities. This is an editable questionnaire example which can be modified according to the target audience. Understanding factors such as factors that influence the purchase of website services, required domain name, type of website etc. can be easily done by using this sample.
Web Customer Service Evaluation Survey Template offers questions about customer service evaluation and feedback survey on speed, quality, and overall customer satisfaction. This sample questionnaire can be edited with questions which are more likely to obtain better insights for a particular organization. Questions about speed or service, mode of service, reason for seeking assistance etc. can be included in this survey. For example, if an organization does not require to know the motive behind contacting customer care, they can eliminate the question from the survey template and send it to their customers. Analyzing feedback may help them in improving their web customer service.