Website Visitor Follow-up Survey Template

Website Visitor Followup Survey Template includes questions about demographics, how users found the site, what users are looking for, hobbies, access, and suggestions. QuestionPro questionnaire sample is a set of questions about where did the respondent get information about the website, what is the extent of web usage by each of the customers and did the organization's website provide them the required information.



   
 
Thank you for visiting our site. We would like to know more about you so that we can be sure to bring the kinds of information and services that you need. Please complete the survey below so that we may have a perspective on your opinions. Thank you for your help.
 
   
 
How did you find out about the site?
 
Followed link from another web page
 
Followed a graphical banner/icon from another web page
 
Found by using a search engine
 
Saw postings to www-related newsgroups
 
Received e-mail from www mailing list
 
Was told URL by friend
 
Read about it in newspaper/magazine
 
Don't remember
 
Other
 
 
   
 
What is your age?
 
under 13
 
13-17
 
18-34
 
35-49
 
50-64
 
65 or older
 
   
 
How many hours per day are you on-line?
 
0-1
 
1-2
 
2-3
 
3-4
 
4-5
 
More than 5
 
   

What do you enjoy doing in your spare time (you may check more than one) ?
 
Theater
 
Hunting
 
Sports
 
Reading
 
Video Games
 
Movies
 
Fishing
 
Arts and Crafts
 
Automobiles
 
Trivia
 
Restaurants
 
Gardening
 
Cooking
 
Computers
 
Other
 

 
   
 
What do you use the internet for?
 
Information Gathering
 
Academic Research
 
Shopping
 
Games
 
News
 
Sports News
 
Real Estate
 
E-mail
 
Job Hunting
 
Classifieds
 
Stock Market
 
Other
 

 
   
 
From where do you most often access the Internet?
 
Home
 
School
 
Office
 
Cyber cafe
 
Other
 
 
   
 
If you have, or plan to purchase goods on the Internet, what kinds of goods would you be most interested in?
 
Computers or peripherals
 
Software
 
CDs/Videos
 
Flowers
 
Concert tickets
 
Travel
 
Fast food
 
Books or magazines
 
Clothes
 
Other
 
 
   
 
What is your gender?
 
Male
 
Female
 
   
 
What is your level of education?
 
Some High School
 
High School Graduate
 
Some College
 
College Graduate
 
Some Postgraduate
 
Postgraduate
 
   
 
What is your household income?
 
Less than $15,000
 
$15,000 - $24,999
 
$25,000 - $34,999
 
$35,000 - $49,999
 
$50,000 - $74,999
 
$75,000 - $99,999
 
$100,000 - $149,999
 
$150,000+
 
   
 
What is your current occupation?
 
Student
 
Homemaker
 
Retired
 
Not Employed
 
Clerical
 
Management
 
Professional
 
Sales
 
Service Staff
 
Other
 
 
   
 
In your household, which age group is on-line the most?
 
Under 10
 
11-20
 
21-30
 
31-40
 
41-50
 
51-60
 
61 or older
 
   
 
E-mail Address:
   
 
   
 
Zip Code:
   
 
   
 
We would like to hear your suggestions on how we can expand or improve our site. What other information or services would you like us to provide you on-line?
   
 
   
 
Thank you for completing our survey!
 

Website Surveys

Evaluation of Potential for E-Commerce Services Survey

17 questions

Evaluation of Potential for E-commerce Services Survey Template has questions and examples regarding non-internet services and which services would be used if available online. This questionnaire sample can be customized according to applicability.

Website Surveys

Digital Marketing Activities Survey Template

18 questions

Web Building Activities Survey Template consists of questions the provide insights about corporate demographics, web building expenditures and activities. This is an editable questionnaire example which can be modified according to the target audience. Understanding factors such as factors that influence the purchase of website services, required domain name, type of website etc. can be easily done by using this sample.

Website Surveys

Web Customer Service Evaluation Survey Template

18 questions

Web Customer Service Evaluation Survey Template offers questions about customer service evaluation and feedback survey on speed, quality, and overall customer satisfaction. This sample questionnaire can be edited with questions which are more likely to obtain better insights for a particular organization. Questions about speed or service, mode of service, reason for seeking assistance etc. can be included in this survey. For example, if an organization does not require to know the motive behind contacting customer care, they can eliminate the question from the survey template and send it to their customers. Analyzing feedback may help them in improving their web customer service.